Check out our frequently asked questions below. If you need further assistance, please email us at

How do I apply for a grant?

Create a free ProtonMail account if you don't have one yet. Please refer to this guide on how to create a free ProtonMail account. ProtonMail is a secure email service that stores your data using zero-access encryption and implements end-to-end encryption when both the sender and recipient use ProtonMail.

Use your Protonmail email address to register in the Rapid Response Grant-making (RRG) system. Check your ProtonMail account for the confirmation email. Click the confirmation link to activate your account.

Login to

Click the Apply for a Grant button (top-middle) and fill out the application form. You can choose the grant applicable to you. Click either on Security and Well-being Grant or Resourcing Resilience Grant. Make sure that you answer all items in order to be able to submit the application.

Once the application has been submitted, you will receive an email with an UAF A&P application number.


How do I create a free Protonmail account?

1. Using your browser, go to

2. Click the Get Proton for free button with limited features box to show the free basic account information.

3. Follow the instructions.

You can also check out this guide.

Why do we recommend creating a Protonmail account?

We recognize the increasing risks faced by human rights defenders and activists. We are committed to securing the identity and information of our grantees, and of the UAF A&P team. While applying for a grant, sensitive information and data needs to be exchanged about the need and circumstances in which activists are seeking grants. This makes it essential that we secure our communication, so that no third party entity, including the email service that transmits or receives the message, can access it. It is also equally important that in case anyone else intercepts our emails, they will not be able to read them or censor them. ProtonMail email service implements both measures with end-to end encryption. However, end-to-end encryption can only work when both the sender and recipient are ProtonMail users. ProtonMail also protects emails stored on the server with zero access encryption, and they also do not monitor or record user activity including IP addresses.

How do I sign up/register for an account?

1. Create a free ProtonMail account.

2. Using your browser, go to

3. Use your Protonmail email address to register in the system.

4. After signing up, check your ProtonMail account for the confirmation email. Click the confirmation link to activate your account.

Can I save my application and submit it later?

Just click the Save and continue button (top-right) while filling out the application form then you can log out.

NOTE: You need save your application within a span of 2 minutes to 5 minutes or you'll lose the information you have entered. The system does not automatically save your application. You need to manually click the Save and continue button to save your information.

How do I continue/edit my unfinished application?

1. Login to your account.

2. Click the corresponding UAF A&P ID link or the View button at the right of the application you want to edit.

How do I know that my application has been received?

You will receive an email stating the UAF A&P application number.

I have filled out the application and clicked the Save and submit button but the application goes blank.

The web form has a time out session. If it takes you a lot of time to fill out the application form, then please be alert to the time-out possibility. You could avoid this in two ways:

1. Copy the questions in the application form, and type your answers out on Word or any Text editing software, then copy and paste your answers on the form once you're done; OR

2. Save your application as often as possible by clicking the Save and continue button (top right) after each answer in order not to lose information (preferably every two minutes), then continue editing.

You will receive an acknowledgement email from when you have successfully submitted the application with the application number as the subject. If you do not receive any email, please check if you have filled out all the required information. (marked with red asterisk *)

I have submitted the application, why have I not heard back?

UAF receives plenty applications. We require at least 10 days to get back to you with our first comments. In case you have not heard back from us, please make sure you have CHECKED YOUR PROTONMAIL INBOX. In case there has been no comment yet – please wait.

Regularly check your protonmail account. Notifications will be sent to your ProtonMail account whenever there are questions/clarifications needed by the facilitator or the status of your application has changed.

If I have questions about my application, who should I contact?

You can state you question/s in the Comments tab of your application or you can send email to To access the Comments section:

1. Login at

2. Click the corresponding UAF A&P ID link or the View button at the right of the application you want to edit.

3. Click the Gear button (top-right) then click the Comments tab .

4. Enter your comments in the POST A COMMENT box then click the Post button.

What do the statuses on my dashboard mean?

Created – Saved application

Filed – The application has been submitted

Received – A facilitator has been assigned to process the application

In Process – The application is under evaluation

Denied – The application was denied

Approved – The application was approved

Disbursed – The fund was already sent to the grantee

Closed – Decision has been made or for approved grants, the financial and acquittal reports has been submitted.

I received an email notification saying that there's a new comment, how do I see the comment?

1. Login to your account.

2. Click the link in the email notification. This will show the details of your application.

3. Click the Gear button (top-right) then click the Comments tab tab.

How do I reset my password for the RRG system if I forgot it?

1. Using your browser, go to

2. Enter your ProtonMail email address then click the Send me reset password instructions.

3. Check your ProtonMail account for a message with subject "Reset password instructions"

4. Click the Change my password link in the email.

5. Enter your new password on the boxes provided then click the Change my password.

How do I edit my information? (profile)

1. Login to the system.

2. Click the My profile (top-right) and the profile form will be displayed with all your information

3. Click the Edit button (top-right) to change your information.

4. Click Save profile (bottom-right) to save the changes you have made.

NOTE: Your profile reflects on all of your applications that you will send in the future.

How do I change my password?

1. Login to the system.

2 Click your(top-right) and then select change password.

3. Enter your current password and the new password that you want to use on the appropriate boxes then click the Update button.

Where do I see the updates on my application?

You will receive an email notification whenever there's an update on your application but you can login anytime on the UAF A&P website to check the status of your application.

How do I re-apply for the same grant or different grant?

1. Login to the system.

2. Click the Apply for a Grant (top-middle) and select the type of grant you want to apply for. Fill out the application form. Make sure that you answer all items in order to be able to submit the application.

My Internet connection is unreliable, how can I apply?

1. Download the appropriate application forms at Fill it out completely to avoid delays in processing your application.

2. Create your FREE ProtonMail account.

3. Using your ProtonMail account, send your application to

Please email if you need further support regarding your grant applications.
Apply for grants here.


How do I enable two-factor authentication (2FA) on my account?